Human-like AI WhatsApp Agent for COD & Online Sales

Your Human-Like AI WhatsApp Sales Agent for COD Orders, Online Payments & Automatic Order Creation

SnopDesk helps WhatsApp-based businesses reply instantly with natural human-like messages, answer product questions, collect customer details, manage COD or online payment flows, and create orders automatically based on your catalog, knowledge base, and business rules.

Built for businesses that sell through WhatsApp, whether they use COD, online payment, or both.

Instant replies
EN · AR · FR · ES
Business rules
AI
SnopDesk AI
Online
I want 2 black shirts size M. Cash on delivery.
Perfect. Please send your name, phone, city, address, and preferred delivery time.
Sarah Adams · +1 555 0142 · Austin · 4th Street · 5pm
New COD order created automatically
Payment status: COD pending
0
AI replies today
0
COD orders
0
Paid orders
0
Payment pending
0s
Avg response
0%
Human handoff
The problem

Your customers are ready to buy. But slow WhatsApp replies are costing you orders.

Missed messages lose sales

Every unanswered chat is a customer who quietly moves to a competitor.

Slow replies kill conversions

If you don't reply in minutes, customers buy somewhere else.

Manual COD collection wastes hours

Asking name, phone, city, and address by hand burns your team's time.

Payment follow-ups are messy

Tracking who paid and who didn't is hard across endless chats.

The solution

One AI agent to reply, sell, collect details, and create orders.

SnopDesk replaces slow manual workflows with a calm, human-like AI agent that runs your WhatsApp like a trained sales rep.

Human-like replies

Natural, on-brand messages that feel personal — not robotic.

Replies instantly

24/7 first-response, even at night and on weekends.

Uses your catalog

Pulls answers from your products, services, and knowledge base.

Collects customer details

Name, phone, city, address — captured naturally in conversation.

Handles COD flow

Confirms items, collects delivery info, creates COD orders.

Online payment flow

Guides customers to checkout or payment links and tracks status.

Creates orders automatically

Orders appear in your dashboard without manual entry.

Sends to human when needed

Smart handoff when confidence is low or rules require it.

COD + Online Payments

Built for both COD and online payment businesses.

Whether your customers pay on delivery or through a checkout link, SnopDesk helps your team move faster from conversation to confirmed order.

Cash on delivery

COD Orders

Customer message
I want 2 black shirts, COD.
AI collects details
Name · phone · city · address
Order created
#ORD-10248COD pending
  • Collects name, phone, city, address, quantity, and delivery notes
  • Confirms product choice before creating the order
  • Creates COD order with payment status: COD pending
  • Sends order to your dashboard for follow-up
Checkout & payment links

Online Payments

Customer message
I'd like to pay online.
AI collects details
Sends checkout link · tracks status
Order created
#ORD-10248Paid
  • Guides customers to online checkout or payment link
  • Tracks payment status such as payment pending or paid
  • Creates order after required payment/order rules are met
  • Keeps conversations and payment context in one place
Safety & control

Human-like replies. Business rules. Full control.

SnopDesk uses your catalog, knowledge base, and rules before replying, collecting details, or creating orders.

Replies using approved business knowledge

Creates orders only when required details are collected

COD orders are clearly marked as COD pending

Online payment orders can be marked as payment pending or paid

Human handoff when confidence is low

Full analytics and conversation tracking

You control auto-reply and auto-order rules

Natural replies adapted to your brand tone

AI Config
Replies follow your rules
  • Catalog & knowledge base
    Connected
  • Auto-reply rules
    Active
  • Human handoff threshold
    < 80% confidence
  • Auto-order rules
    Required details met
Last decision
Customer asked product price · matched catalog · auto-replied · confidence 94%
Works with your stack

Built for Morocco & MENA delivery partners

Ameex
Sendit
Coliaty
Cathedis
Ozon Express
Onesta
ForceLog
Kargo Express
Amana Express
Chrono Diali
Speedaf Morocco
BMD
Tawssil
Oliv Raison

Connects to the tools you already sell on

Shopify
YouCan
Features

Everything you need to automate WhatsApp sales, support, COD, and payment workflows.

Human-Like AI Replies

Natural messages that match your tone, products, and rules.

AI WhatsApp Auto-Reply

Instant answers to product, pricing, and support questions.

Automatic Order Creation

Orders are created the moment required details are confirmed.

COD Order Collection

Capture delivery details and confirm COD orders end-to-end.

Online Payment Flow

Send checkout or payment links and track payment status.

Advanced Knowledge Base

Train the AI with your policies, FAQs, and brand info.

Product & Service Catalog

Sync products and services so the AI sells what you stock.

Audio Message Understanding

Understand customer voice notes inside conversations.

Analytics Dashboard

See replies, orders, response times, and revenue at a glance.

Team Members & Roles

Invite teammates with the right permissions for each role.

Human Handoff Mode

Escalate to a human when confidence is low or a customer asks.

Customer Conversation History

Full context for every customer, every message, every order.

Multi-WhatsApp Profiles

Connect multiple WhatsApp profiles for teams and stores.

How it works

From WhatsApp message to order in 4 simple steps.

Step 01

Connect your WhatsApp profile

Plug in your number and you're live in minutes.

Step 02

Add products, FAQs, prices & rules

Upload catalog, COD rules, and payment workflows.

Step 03

AI replies and qualifies

Customers chat naturally; the AI collects what's needed.

Step 04

Orders appear in your dashboard

COD or online payment orders, created automatically.

Value

Stop losing orders while you sleep.

SnopDesk helps your business reply faster, capture more customer details, reduce manual work, and keep COD and online payment orders organized.

  • Instant replies 24/7
  • Human-like customer conversations
  • More orders captured from WhatsApp
  • Less manual work for your team
  • COD and online orders organized in one dashboard
24/7 Replies
1,284
Conversations handled this week
Paid
$24,180
COD orders
47

Example numbers for illustration — your workspace shows your own data.

Dashboard preview

Know exactly what your AI agent is doing.

Live metrics for replies, orders, payment status, and the conversations that matter most.

TodayThis week
+18%
1,284
AI replies used
+9%
47
COD orders created
+22%
63
Paid orders
−4%
12
Payment pending
−12%
8s
Avg response time
+11%
248
Sales conversations
−2%
4%
Human handoff rate
+3
12
Top products

AI replies used

This week
1,284
+18% vs last week
M
T
W
T
F
S
S

Top products

  • Black Shirt — M42
  • Wireless Headphones31
  • Leather Wallet24
  • Sneakers — 4218

Recent orders

#ORD-10248
Sarah A.
Paid
$129.00
#ORD-10247
Omar K.
COD pending
$48.00
#ORD-10246
Lucia M.
Payment pending
$210.00
#ORD-10245
Ahmed B.
COD pending
$92.50
#ORD-10244
Marie L.
Paid
$315.00

Recent conversations

  • SA
    Sarah Adams2m
    Cash on delivery to Austin…
  • LM
    Lucia Morán5m
    Payment link, please.
  • OK
    Omar Khaled12m
    Size M, black shirt.
  • ML
    Marie Laurent21m
    Paid via checkout link.
Pricing

Simple pricing that scales with your WhatsApp volume.

All plans include human-like AI replies, COD, online payment flows, and automatic order creation.

Not sure yet? Start with a free trial — upgrade whenever you're ready.

Starter

Perfect for small businesses starting with AI WhatsApp automation.

$29/mo
Start with Starter
  • 1 WhatsApp profile
  • 1 Team member
  • 500 AI replies / month
  • 500 Order confirmations / month
  • Human-like AI replies
  • Auto-reply assistant
  • Auto order creation
  • COD order collection
  • Online payment flow support
  • Advanced knowledge base
  • Analytics dashboard
  • 100 Audio minutes / month
  • 1GB Media storage
Most Popular

Growth

Best for active WhatsApp stores with daily customer messages.

$79/mo
Start Growing Today
  • 2 WhatsApp profiles
  • 3 Team members
  • 1,500 AI replies / month
  • 1,500 Order confirmations / month
  • Human-like AI replies
  • Auto-reply assistant
  • Auto order creation
  • COD order collection
  • Online payment flow support
  • Advanced knowledge base
  • Analytics dashboard
  • 300 Audio minutes / month
  • 5GB Media storage

Professional

For serious e-commerce and sales teams with higher message volume.

$149/mo
Go Professional
  • 5 WhatsApp profiles
  • 7 Team members
  • 3,000 AI replies / month
  • 3,000 Order confirmations / month
  • Human-like AI replies
  • Auto-reply assistant
  • Auto order creation
  • COD order collection
  • Online payment flow support
  • Advanced knowledge base
  • Analytics dashboard
  • 700 Audio minutes / month
  • 20GB Media storage

Agency

For agencies and high-volume businesses managing multiple WhatsApp operations.

$299/mo
Contact Sales
  • 10 WhatsApp profiles
  • Unlimited Team members
  • 6,500 AI replies / month
  • 6,500 Order confirmations / month
  • Human-like AI replies
  • Auto-reply assistant
  • Auto order creation
  • COD order collection
  • Online payment flow support
  • Advanced knowledge base
  • Analytics dashboard
  • 1,500 Audio minutes / month
  • 30GB Media storage

Extra 1,000 AI replies: $35 · Extra 1,000 audio minutes: $5 · Extra WhatsApp profile: $15/mo · Extra team member: $5/mo

Comparison

More than a chatbot. A real WhatsApp sales workflow.

See why SnopDesk replaces the basic chatbot you're using today.

Basic chatbot

  • Replies to messages
  • Often gives generic answers
  • Does not create orders
  • Does not manage COD flow
  • Does not track payment status
  • Hard to control
Recommended

SnopDesk

  • Human-like replies adapted to your brand tone
  • Replies using your knowledge base
  • Follows business rules
  • Collects COD order details
  • Supports online payment flow
  • Creates orders automatically
  • Tracks payment status
  • Sends to human when needed
  • Shows analytics
FAQ

Questions, answered.

SnopDesk

Start your human-like AI WhatsApp sales agent today.

Reply faster, collect customer details, handle COD or online payment flows, and create orders automatically from one dashboard.